At Qarmess, we strive to provide the best experience for our customers.

1. Order Cancellation

• Orders can be cancelled before they are shipped
• Once shipped, cancellation is not possible

2. Returns & Refunds

We accept returns under the following conditions:

• Product is damaged, defective, or incorrect
• Request is raised within 3–5 days of delivery

3. Non-Returnable Items

• Used or worn products
• Items damaged due to misuse
• Products without original packaging

4. Refund Process

• Once the returned product is received and inspected, refunds will be processed
• Refund will be credited to the original payment method within 5–7 business days

5. Shipping Charges

• Shipping charges (if any) are non-refundable unless the product is defective or incorrect

6. Contact for Returns

To initiate a return or cancellation request:

• 📧 Email: qarmees@gmail.com
• 📞 Phone: +91 7980597507